LEGAL
Privacy Policy
Last updated:
1. Who We Are
This website is operated by Jane Clapp, a somatic therapist and Jungian analyst practising under the name Jungian Somatics, based in Canada. References to "we", "us", or "our" in this policy refer to Jane Clapp / Jungian Somatics.
You can reach us at any time through the contact form on this site.
2. Information We Collect
We collect information in the following ways:
- Contact form submissions — name, email address, and the message you send us.
- Purchase and payment information — when you purchase a webinar or enrol in Soul in Motion, your payment is processed by Stripe. We receive a confirmation of your purchase (name, email, and order details) but we never see or store your full credit card number.
- Email address for delivery — we use the email address you provide at checkout to deliver your purchased recording or course access.
- Usage data — our hosting provider may collect standard server logs (IP address, browser type, pages visited, timestamps) for security and performance purposes. We do not use third-party analytics trackers on this site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and contact form messages.
- Process your purchases and deliver digital products (webinar recordings, course access).
- Send transactional emails related to your order (receipts, access links).
- Maintain the security and performance of this website.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
We use the following third-party services, each with their own privacy policies:
- Stripe — payment processing. stripe.com/privacy
- Substack — newsletter and essay publication (if you subscribe). substack.com/privacy
- Instagram / Meta — social media (external link only; we do not embed Instagram tracking on this site).
5. Cookies
This site uses only essential cookies required for the site to function (e.g. session management for checkout). We do not use advertising or tracking cookies.
6. Data Retention
Contact form messages are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter. Purchase records are retained as required by applicable Canadian tax and accounting law.
7. Your Rights (Canadian Residents — PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Know what personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw consent to our use of your information (subject to legal or contractual restrictions).
- File a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, please contact us through the contact form.
8. Children's Privacy
This site is not directed at children under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised policy.
10. Contact
If you have any questions about this Privacy Policy, please reach out through our contact page.